State any three features of ‘Informal Organisation’.

Features of informal organisation:

  1. It originates from within the formal organisation due to personal interaction.
  2. It emerges spontaneously and is not deliberately created by the management.
  3. The standards of behaviour evolve from group norms rather than official norms.
  4. Independent channels of communication are developed by group members.
  5. It has no definite structure or form.
  6. Authority arises out of personal qualities.

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