What is Communication?

The term communication is derived from the Latin word ‘communis’ which means “common”. The word communication stands-for the sharing of ideas in common. Communication of ideas establishes a common ground for understanding the people in organisations. Communication is vital to all managerial actions. Communication is the artery of an organisation through which the decisions and instructions of the management flow down to the lowest levels. It also conducts upward the pulse of workforce in organisations. Communication is a process of passing information and understanding from one person to another. According to Dalton McFarland “communication is the process of meaningful interaction among human beings. More specifically, it is the process by which meanings are perceived and understandings are reached among human beings”. Herbert A. Simon contends that communication is the “process whereby decisional premises are transmitted from one member of an organisation to another”. In the words of Newman and Summer, “Communication is an exchange of facts, ideas, opinions or emotions by two or more persons. Louis A. Allen, a well-known management expert, defines communication as the “sum of all the things one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuous process of telling, listening and understanding”. Simply, communication is the act of making one’s ideas and opinions known to others.

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