Write a short note on E-Reservation.
E-Reservation System is an online reservation system that enables hotels, resorts, property owners, operators, theater operators and transport companies to maximize revenues without having to put human booking agents.
This system works with the Web and the Internet helps provide an access to a user/ customer to book a ticket, room etc. without ever having to go to the booking office. Since such systems are internally integrated with the database of the companies, the booking system helps to monitor access to the client as long as there is availability of the seats/ rooms etc.
Businesses Benefit from E-reservation as:
- Increases direct sales as immediate confirmation is provided
- Reduces administrative costs as less human agents are required
- Helps manage inventory better as more visibility to the customer
- Provides global access to the customers without the capital expenditure to set up local offices